ADMC for Customized DME Acknowledgement Method Change

Starting October 12, 2009, NAS will no longer mail acknowledgement letters confirming the receipt of Advance Determination of Medicare Coverage (ADMC) requests.  Suppliers will be able to call into the supplier contact center 3-5 business day after faxing or 5-7 business days after mailing an ADMC request, to confirm that NAS received the request.

This method change will allow our Medical Review Personnel a more focused approached in processing the requests and will dramatically increase our effectiveness in completing these within the 30 calendar day period.

Please call our Supplier Contact Center with any additional questions regarding the ADMC process or ADMC decisions at (866) 243-7272 or (866) 879-2704 (TTY/TTD).